Small Business IT Health Check & Basic Audit

Service overview

Remote review · Up to 5 computers and 1 router · Up to 2 hours. Price: A$299.00 including GST.

What is included

• Review a customer-provided device inventory, OS update status, account access practices and existing backup arrangements.
• Discuss basic security and network settings without intrusive testing.
• Provide a short written summary of findings and prioritised recommendations.

Scope & exclusions

This is a basic operational health check, not a certified compliance audit, penetration test, vulnerability scan or assurance engagement. Servers, multiple sites, restore testing, remediation, onsite attendance and specialist regulatory requirements are excluded and quoted separately. You must be authorised to request a review of the systems.

Booking & payment

1. Choose this service and pay online with PayPal. Service-only orders have no shipping charge.
2. Contact PCLINE on 03 9888 1892 or info@pcline.com.au with your order number, computer model and a short description of the issue. Do not send passwords.
3. We confirm suitability and a mutually agreed appointment during business hours. Online payment does not reserve an immediate appointment or promise same-day completion.
4. Bring the device and charger to 420 Huntingdale Road, Mount Waverley VIC 3149 for in-store services, or follow the agreed instructions for a remote session.

Back up important data before service. Any extra labour, parts or licences need your approval before they are charged. If we cannot provide the purchased service, we will arrange a refund for the unprovided service. Your applicable consumer rights remain unchanged.

Common questions

Are parts included?

No. The price covers only the scope listed above. Parts and licences are purchased or quoted separately.

Can I get help before choosing?

Yes. Contact the PCLINE team with the device model and problem before purchasing.