Remote IT Troubleshooting — 30 Minutes
With code$50.15Original $59.00Save 15% with ITSERVICE15 · Applied automatically when you book
AUD · Including GST
Book a service to automatically apply ITSERVICE15 at checkout. You can also enter the code manually. Applies to service fees only; parts and other products are excluded. Cannot be combined with another coupon.
Key features
Remote session · 1 computer · Up to 30 minutes.
Fixed service fee including GST. Parts and licences are additional where needed. Appointment confirmed separately.
Appointment confirmed separately. Parts and additional work are quoted before proceeding.
Discuss your service booking →
Service overview
Remote session · 1 computer · Up to 30 minutes. Price: A$59.00 including GST.
What is included
- Discuss one software, email, printer or everyday computer problem.
- Provide guided checks and remote assistance where a working internet connection and customer consent allow.
Scope & exclusions
A working internet connection is required. Physical hardware repairs, onsite attendance, parts, licences and additional session time are excluded. Complex faults may require a separately approved service.
Booking & payment
- Choose this service and pay online with PayPal. Service-only orders have no shipping charge.
- Contact PCLINE on 03 9888 1892 or info@pcline.com.au with your order number, computer model and a short description of the issue. Do not send passwords.
- We confirm suitability and a mutually agreed appointment during business hours. Online payment does not reserve an immediate appointment or promise same-day completion.
- Bring the device and charger to 420 Huntingdale Road, Mount Waverley VIC 3149 for in-store services, or follow the agreed instructions for a remote session.
Back up important data before service. Any extra labour, parts or licences need your approval before they are charged. If we cannot provide the purchased service, we will arrange a refund for the unprovided service. Your applicable consumer rights remain unchanged.
Common questions
Are parts included?
No. The price covers only the scope listed above. Parts and licences are purchased or quoted separately.
Can I get help before choosing?
Yes. Contact the PCLINE team with the device model and problem before purchasing.
Product questions
Can I order Remote IT Troubleshooting — 30 Minutes online?
This product is available to order. Use Add to cart, then choose Australia delivery or free Mount Waverley store pickup at checkout.
How much is delivery for this product?
For delivery within Australia, orders with a merchandise total of $80 or more after discounts have free delivery. Below $80, delivery is $15 including GST per order. Free store pickup is also available. Check the final order total and delivery choice at checkout.
How can I check compatibility before ordering?
Use this product’s model, features and specifications together with the exact model of your computer or other equipment. If you are unsure, contact PCLINE through the product enquiry form before buying. Tell us what you want to connect or use; a shared connector name alone does not confirm compatibility.
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