Computer Diagnostic & Repair Assessment
With code$50.15Original $59.00Save 15% with ITSERVICE15 · Applied automatically when you bookIncluding GST
Booking available
No shipping requiredIT Support · Mount Waverley
Computer repairs
& IT support
in Mount Waverley.
Computer running slowly, Wi-Fi dropping out or an upgrade to plan? Discuss repairs, troubleshooting and business IT support with our Mount Waverley team. Ask about the right service before you pay.
Home offices & business workspaces
Connected. Supported.Local IT supportPeople you can talk to.
Advice you can understand.
Advice you can understand.
Book & pay online
IT services with clear prices.
Fixed service fees including GST. Parts and licences are additional. Choose a service, pay online and contact us to confirm a suitable appointment. Service-only orders have no delivery charge.
Save on your service booking
ITSERVICE15 saves 15% on eligible IT service fees. Web Design saves $300 on 5 pages (WEB300), $400 on 12 pages (WEB400) or $500 on 30 pages (WEB500) until 31 December 2026. Book & pay applies the relevant code automatically. Parts and other products are excluded; each service receives only its own offer.
Computer Repair Labour — 1 Hour
With code$101.15Original $119.00Save 15% with ITSERVICE15 · Applied automatically when you bookIncluding GST
Booking available
No shipping required
Remote IT Troubleshooting — 30 Minutes
With code$50.15Original $59.00Save 15% with ITSERVICE15 · Applied automatically when you bookIncluding GST
Booking available
No shipping required
RAM Upgrade Installation — Labour Only
With code$41.65Original $49.00Save 15% with ITSERVICE15 · Applied automatically when you bookIncluding GST
Booking available
No shipping requiredSupport that starts with you
Tell us what
is getting in the way.
Technology should help you get things done. When something is not working as expected, we can discuss the issue and help you decide on a practical next step.
PCLINE provides PC and Mac support, repairs, installation and IT advice. From a home computer to the technology used by a local business, we focus on understanding your setup and the outcome you need.
Choose a useful starting point
Support matched to your computer and the problem.
- Computer repairs and diagnostics: describe slow starts, crashes, error messages or a computer that will not turn on. Diagnosis comes before an agreed repair; parts and additional work need approval.
- Remote troubleshooting: discuss software, email, printer and everyday computer problems. Remote assistance needs a working computer and internet connection; hardware faults may need an in-store assessment.
- RAM and SSD upgrades: provide the exact model before purchasing parts or installation. Memory type, available slots, supported capacity and storage connections vary; some components cannot be upgraded.
- Business IT audits: review the agreed computers, router, backups and everyday setup to identify practical next steps. A basic IT health check is not compliance certification or a penetration test.
What to send us
Include the computer model, operating system, symptoms and any error message. For network issues, include the router model and which devices are affected. Back up accessible important files and keep passwords out of the enquiry.
Visit 420 Huntingdale Road, Mount Waverley VIC 3149, Monday–Friday, 9am–5pm. Send an enquiry to discuss scope and cost; no payment is needed to enquire. Appointments and turnaround times are confirmed separately.
How we can help
Everyday problems. Practical support.
Help with the devices, connections and data you use every day.
Computer support & repairs
Help with PC and Mac troubleshooting, repairs, installation and setting up a computer or its accessories.
Networks & connectivity
Support for home office and business networks, Wi-Fi connections and getting your devices connected.
Backups & data recovery
Advice on backing up important files, storage options and assessing available recovery options when data is lost.
Remote & smartphone support
Contact us to discuss remote assistance or help with smartphone setup and everyday use.
Internet security & advice
Talk through internet security questions and practical steps for your devices and online activity.
IT consulting & setup
Discuss technology choices, installation and a setup suited to your home or business requirements.
For your organisationSupport for the working day.Local businesses · Medical practices · Home offices
Business IT support
Technology that fits
the way you work.
We work with local businesses and medical environments, including medical centres, on IT support suited to their operations.
Whether you are planning a change, reviewing a setup or dealing with an ongoing issue, speak with our team about your requirements and the support arrangements available.
- Workstations, peripherals and installation
- Networking, connectivity and backup requirements
- IT advice tailored to your organisation
Getting started
A straightforward next step.
01
Tell us what you need
Call or contact us with a brief description of the issue and the device or system involved.
02
Discuss the options
We will discuss your requirements and a suitable approach, including the service details and costs.
03
Agree on the next step
Confirm the scope and arrangements with our team before the work proceeds.
Your local PCLINE team
Let’s get your tech sorted.
420 Huntingdale Road, Mount Waverley VIC 3149
Monday–Friday, 9am–5pm
Helpful answers
Before you book IT support
Can I get advice or a quote before booking?
Yes. Send a service enquiry with your computer model, symptoms and what you need help with. We discuss the suitable service, scope and cost before you decide to book; sending an enquiry does not require payment.
Does PCLINE provide PC and Mac support?
PCLINE provides PC and Mac troubleshooting, repairs, installation and IT advice for home and business. Contact our Mount Waverley team to discuss your device, the problem and suitable service arrangements.
Can you help with Wi-Fi, networking and backups?
We can discuss home office and business networking, connectivity and backup requirements. Describe your existing equipment, the issue and the outcome you need so we can assess the next step.
How much does IT support cost and how long does it take?
Published service fees cover the scope shown in each booking listing. Choose diagnostics, troubleshooting, upgrades or an IT audit and use Book & pay. ITSERVICE15 gives 15% off eligible IT service fees. Parts, licences and additional work require a separate quote and approval. Your requested time is confirmed separately; repair timing depends on the issue.
What should I prepare before asking for IT support?
Prepare the device model, operating system, error messages and a short description of when the problem occurs. Back up accessible important files before arranging service. Do not email passwords; discuss any access requirements directly with our team.